What is the problem with the staff at American Airlines?
Posted in Vacation Budget on 08/09/2009 01:36 pm by admin
In September, my wife and I took American Airlines for our honeymoon (big mistake) We live in Chicago, so we had to gto Chicago-Dallas, and then Dallas-Puerto Vallarta. Then coming home of course was the reverse order.
Anyway on the Dallas-Puerto Vallarta part, the came around with the beverage card and I got my drink. Then later in the flight I grabbed the flight attendants attention and asked for some water, and she repeated back to me ‘you want some water”, like I was from another planet. When I think they should be ASKING ME, if I want anything else.
Coming home was the same BS, came once with the beverage cart, and never bothered to ask if I was wanted anything else. Not to mention at the Gate in Dallas when trying to come back to Chicago, I asked the gate agent about upgrades and she gave me an attitude saying I can’t upgrade a discount ticket unless I was Elite or Gold status.
But anyway, seriously, on American, do I have to start hitting the call button every ten minuted to get better service? I’m seriously thinking about calling them,and telling them that I want to withdraw from the AAdvantage program.
Jimmy