So i work in a travel agency. And this client come in to buy a ticket! SO he comes in all angry asking the?
Posted in Airfare Costs on 02/25/2011 04:09 pm by admin
*AZia FaCe* 
- asked:
SAME QUESTIONS AND THE SAME ANSWERS AND EVEYDAY WE TELL HIM THE SAME THING THE MORE HE WAITS THE MORE THE PRICES GO UP!HE GETS AN TUDE AND A RANT AND TELLS ME WHY THE PRICES GO UP?SO I TELL HIM TO HAVE A DRINK OF WATER!CALM DOWN !(CUZ HE’S SWEATING PROFUSELY)AND JUST CHILL so he says ok!(i think nothing of it,everthings ok)He gets mad and says why the prices keep giong up it a steal so i tell him the airline regulations how it works and stuff.so hes started cursing in spanish and slammin the chair.i asked if he will still reserve.hes aid no cuz the agency or the airline is stealing everthing from him.So i told him that maybe i can discount more from the fare.he still was too happy then he jus left!so two days later he comes back with a tude and starts complaining no one reseved his flight am i wrong ?in any way?
remember when calming him down i gave him water asked him to sit down and even offered him a discount!what more could i have done!?
Jeffery
- asked: SAME QUESTIONS AND THE SAME ANSWERS AND EVEYDAY WE TELL HIM THE SAME THING THE MORE HE WAITS THE MORE THE PRICES GO UP!HE GETS AN TUDE AND A RANT AND TELLS ME WHY THE PRICES GO UP?SO I TELL HIM TO HAVE A DRINK OF WATER!CALM DOWN !(CUZ HE’S SWEATING PROFUSELY)AND JUST CHILL so he says ok!(i think nothing of it,everthings ok)He gets mad and says why the prices keep giong up it a steal so i tell him the airline regulations how it works and stuff.so hes started cursing in spanish and slammin the chair.i asked if he will still reserve.hes aid no cuz the agency or the airline is stealing everthing from him.So i told him that maybe i can discount more from the fare.he still was too happy then he jus left!so two days later he comes back with a tude and starts complaining no one reseved his flight am i wrong ?in any way?
remember when calming him down i gave him water asked him to sit down and even offered him a discount!what more could i have done!?
Jeffery